Terms & Conditions
Website: alextravelg.travel
Last updated: 02/07/2026
Please read these Terms & Conditions ("Terms") carefully before using the website alextravelg.travel (the "Site") or purchasing any digital products offered on it, including but not limited to the digital Vietnam travel guide (the "Product"). By using the Site or making a purchase, you confirm your agreement to these Terms. If you do not agree with any part of these Terms, please do not use the Site.
1. General
1.1. These Terms govern the relationship between the owner of the Site ("we," "us," "the Company") and the user/buyer ("you," "User").
1.2. We reserve the right to modify these Terms at any time without prior notice. The current version is always available on this page. Continued use of the Site after changes are made constitutes your acceptance of the updated Terms.
1.3. Only individuals who are 18 years of age or older, or who have reached the age of majority under the laws of their country of residence, may use the Site and make purchases.
2. Product Description
2.1. The Site offers for sale a digital product — a Vietnam travel guide (the "Product") — priced at $39.99 (the price is subject to change without prior notice; the current price is displayed at checkout).
2.2. The Product is delivered exclusively in digital form via download and/or access link after payment is completed. No physical delivery is provided.
2.3. Information contained in the Product (route descriptions, recommendations, prices, schedules, visa requirements, etc.) is provided for informational purposes only. We make reasonable efforts to keep this information up to date, but we do not guarantee its complete accuracy, completeness, or currency at the time of your travel. Prices, schedules, visa requirements, and other conditions may change due to actions of third parties (airlines, hotels, government authorities, etc.) beyond our control.
2.4. The Product does not constitute professional travel, legal, medical, or visa advice. Before traveling, you are advised to independently verify current requirements with official sources (embassies, consulates, airlines, etc.).
3. Ordering and Payment
3.1. By placing an order on the Site, you confirm that the information you provide (email and other details) is accurate and current.
3.2. Payments are processed through third-party payment systems/processors integrated into the Site. We do not store or have access to your full payment card details — this information is handled by our payment processing partner in accordance with its own security policies.
3.3. Access to the Product is granted upon confirmation of successful payment.
4. Refund Policy
4.1. All sales are final. Due to the digital nature of the Product (instant access to content upon payment), no refunds will be issued, except where required by mandatory consumer protection law applicable to your purchase that cannot be excluded by contract.
4.2. If you experience a technical issue accessing the Product (for example, a broken download link), please contact us using the details below and we will assist in restoring your access.
5. Intellectual Property
5.1. All materials published on the Site and included in the Product (text, images, design, structure, logos) are the intellectual property of the Company or are used under a valid license.
5.2. By purchasing the Product, you receive a non-exclusive, non-transferable license to use its content solely for personal, non-commercial purposes.
5.3. You may not copy, distribute, resell, publish, transfer to third parties, or otherwise use the Product or Site materials for commercial purposes without the Company's prior written consent.
6. Limitation of Liability
6.1. The Site and the Product are provided "as is," without warranties of any kind, express or implied.
6.2. We shall not be liable for:
- any losses arising from your use of the information contained in the Product when planning or undertaking travel;
- the actions of third parties (airlines, hotels, tour operators, guides, government authorities) mentioned or recommended in the Product;
- changes to visa requirements, fares, schedules, entry rules, or other conditions occurring after the Product's publication;
- force majeure events preventing travel (natural disasters, epidemics, political instability, etc.).
6.3. To the maximum extent permitted by law, our total aggregate liability to you arising from or related to your use of the Site or the Product shall be limited to the amount actually paid by you for the Product.
7. Personal Data
7.1. When placing an order, we collect data necessary to process payment and provide access to the Product (e.g., email address).
7.2. Processing of personal data is carried out in accordance with our Privacy Policy, which forms an integral part of these Terms. [Link to Privacy Policy, if hosted separately.]
8. Governing Law and Dispute Resolution
8.1. These Terms are governed by and construed in accordance with generally accepted principles of international commercial law and good faith applicable to the remote sale of digital goods, without reference to any specific national jurisdiction, unless otherwise required by mandatory consumer protection law applicable to you.
8.2. The parties agree to make reasonable efforts to resolve any disputes, disagreements, or claims arising out of or in connection with these Terms through negotiation.
8.3. If a dispute cannot be resolved through negotiation, it shall be resolved in accordance with any mandatory law applicable to you as a consumer in your place of residence (if applicable), or otherwise as separately agreed by the parties.
9. Miscellaneous
9.1. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
9.2. These Terms constitute the entire agreement between you and the Company regarding use of the Site and purchase of the Product.
9.3. We may assign our rights and obligations under these Terms to a third party in the event of a reorganization, business sale, or similar transaction.
10. Contact Information
For any questions regarding these Terms, access to the Product, or technical support, please contact us:
📧 Email: mail@alextravelg.travel
🌐 Website: https://alextravelg.travel/